Client Reviews
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What Our Clients Think
Write a ReviewJ.R. did a great job all along the sakes process. We were up to date on the situation throughout. Thank J.R. we recommend him highly.he certainly knows the area and the process
03/16/2024
J.R. and his team members Jan and Matt were amazing to work with in our effort to buy a home in Carmel. They were the consummate professionals! They were very patient as we looked at many properties before making our selection. I especially appreciated the fact that they always did what they said they would do when they said they would do it. So refreshing these days! J.R.’s history and knowledge of the Carmel, Pacific Grove, Pebble, Monterey market area was very helpful as we are not from the area. I highly recommend J.R. and his team. Even though you can never avoid some degree of stress in the house buying process they make it a whole lot less stressful than it could be! If I could give more than five stars I certainly would!
11/08/2023
I have seen and spoken to JR at many Open Houses in PG for over the last 15+ years because I owned a 2nd home there and was considering getting a larger home. Because he seemed so approachable and knowledgeable about the area, I remembered him and chose him to sell our home in the Spring of 2018. Because I live out of town, we needed to be in constant communication re the market, inspection status, new competitors, etc. He was incredibly timely in responding to my communications. He was also very aware of City permitting regulations and quick to follow them. (ex: He ordered and completed the sewer inspection before I was even aware that it was required after 10 years.) JT got our house into escrow within 3.5. months, while most of my competition is still on the market in the $2M+ price range. It required great flexibility on his part to hold Open Houses and get the house shown between renters. He always remains positive and upbeat. This made him easy and enjoyable to work with. I would definitely use him again if I decided to return to the Monterey Peninsula.
11/20/2018
J.R. is a great agent! He is very quick to respond to any problems or concerns you may have. He also does a lot to promote the sale of your property by posting on social media and making a beautiful picture ad on the real estate websites. We were selling a commercial property and he hosted a grand open house for other professionals that might have an interest in the property. He found us a buyer quickly. I would definitely recommend him and his company to anyone looking to sell a home in the area.
11/17/2018
We interviewed J.R. Rouse when my brother and I were anticipating listing our parents home. We were impressed with him, but ended up listing with a friend that we thought needed the business. After 6 months the house hadn’t sold, so we had JR list it. He held open houses every weekend that we were able to accommodate, communicated when another realtor wanted to show the house, and followed up after. The house was unique for the area and somewhat dated, but in an excellent location. JR remained positive even after a few more months went by. We finally received a good offer and the deal went through smoothly and quickly. We enjoyed the experience of working with him and have recommended him to others.
03/03/2018
J R and Matt took on an impossible task.We put an offer on a home in Oregon with a thirty day contingency clauseJ R came saw the property and helped set the price.He helped with the staging and got our property on the market in the shortest time possible.Knowing the market,JR and Matt received multiple bids and we were able to make our move to Oregon. SOLDNever been a smoother experience in all my buys/sells in the real estate market Thank You J R and Matt
03/15/2024
J.R. Is a fantastic person and a pleasure to work with. He worked very hard and very fast to get me my dream property. I hope to work with him again
02/14/2020
JR was great to work with when we bought our home a few years ago. He handled everything and kept us informed and up to date. The transaction went perfectly and we closed escrow right on time. I would definitely work with him again!
11/18/2018
J.R. is a consummate professional and thoughtful realtor. He was very proactive in listing and selling out home; excellent advertising and open houses held weekly. In addition, J.R. was very responsive to all our questions and offered sound advice. His team, including Jan Pratt was there to help if J.R. was not immediately available, and was professional, personable and reliable. My husband and I would happily work with J.R. again in the future and enthusiastically recommend him!
03/20/2018
We made the best decision to pick J.R. Rouse and Jan Pratt to sell our parent's home in Pacific Grove. We live out of town and they took care of setting up all inspections, appraisal, repairs, house cleaning, and moving out furniture at the end. J.R. got back to our texts or emails promptly and was always willing to help in any way he could. He fulfilled every promise he made to us and at the same time was so supportive of the emotional time of selling our long time family home.
03/02/2018
As newcomers to the West Coast, we were fortunate to have met JR Rouse early on in the home search process. JR consistently exceeded expectations in knowledge, experience, accessibility, communication and prompt follow up on even the smallest details. JR is trustworthy and an impressively keen listener. Not only did he lead us to the perfect home, he went out of his way to introduce us to the extended community and its resources. Top tier service and professionalism describes the overall experience!
01/26/2024
JR represented the seller and also me as the buyer of a historic home in Monterey in mod 2018. His knowledge of the complex sale, from permits, history and negotiation were unparalleled. He truly represented both sides of the transaction equally and fairly... And I would not hesitate to recommend him as a seller's or buyer's agent in the future. He is well known and respected in the community, for good reason!
11/21/2018
JR is very thorough and customer service oriented. He is always available and respondes within minutes. I have used JR on the buyer and seller side of two different transactions. He got the job done by putting my needs first and I will be forever grateful to him.
11/17/2018
JR and his team are very professional, competent, and caring. Working with them made the whole process very easy knowing that we received the best service possilbe.
03/04/2018
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